Using the right route for your question is the fastest way to get an answer, and it keeps teachers free to teach during lessons. We reply to emails within two working days.
Please do not message teachers on personal numbers or social media. All contact goes through the official channels so it is properly recorded.
Unit C, Golden Crescent
Hayes, Middlesex UB3 1AQ
| If your question is about | Contact | How |
|---|---|---|
| Fees, standing orders or your FAMID | Admin office | info@qubaacademy.com or 0208 150 9299 |
| Reporting an absence or lateness | Admin office | 07932 889607 by call or WhatsApp, before the lesson starts |
| Your child's progress or class | Class teacher, then the Head Teacher | Ask the admin office for an appointment |
| Behaviour concerns | Head Teacher | Through the admin office |
| A safeguarding or welfare concern | Designated Safeguarding Lead, Kasim Ibrahim | 07932 889607 by call or WhatsApp |
| Medical needs, allergies or SEN | Head Teacher | Tell us on the registration form and keep it up to date |
| A complaint | Head Teacher, then the Director | In writing, see the Parent Information page |
If a child is in immediate danger, call 999. You can also contact Hillingdon Children's Services or the NSPCC Helpline on 0808 800 5000.
Send us a message and the admin office will reply within two working days. To report an absence, please call or WhatsApp instead, before the lesson starts.
Thank you. We'll get back to you within two working days.
Unit C, Golden Crescent, Hayes, Middlesex UB3 1AQ
Please wait in the waiting area in front of the Masjid at home time, and avoid driving through the Masjid grounds.